Why Lambton Mutual?

A lifetime of coverage

Since 1875, Lambton Mutual has been in the business of providing complete insurance products with a focus on policyholders’ needs and bettering the communities in which we serve. While others claim to be local, we have been your only TRULY local insurance provider since 1875. Part of what makes us special is our commitment to knowing our customers by name, not by number. We believe in giving back – whether that’s through refunds to policyholders, donations to fund critical hospital equipment, or to local service groups and charities.
 
Our team of Agents are well ingrained in their local communities. This means the service you receive is second to none. We respond to your claims swiftly, and appreciate how time is of the essence in a crisis. Our professional claims team is equipped to ensure a smooth transition from a claim to life back to normal. At every level of engagement with Lambton Mutual, you can feel confident that should the worst-case scenario happen, we are there to help get you back on your feet.

When you choose Lambton Mutual, you are choosing people serving people; that’s our mutual advantage. So whether you’re buying your first home, your first car, or you’re downsizing to an apartment in retirement, you can expect a lifetime of coverage.

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Service

We provide exceptional customer service to our clients

Did you know we have over 20 staff and 100 policies created to suit your specific needs.

In Our Community

Christmas For Everyone

Christmas For Everyone

Giving is a large part of Christmas joy! What a special way to begin the festive season by thinking of those less fortunate than us! Donations to “Christmas for Everyone” from all of our wonderful Agent and Broker colleagues were unbelievable this year! Thank you for your kindness and generosity! […]

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Supporting Local Businesses

Supporting Local Businesses

In November, we held an online competition for the prize of a Christmas Basket filled with products from local companies in South Western Ontario; all of which we insure! The response to this competition meant that these local businesses were promoted to over 21 800 people who were reached, on our Facebook page! Nadine Mitchell […]

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Westover Treatment Centre Annual Charity Golf Classic

Westover Treatment Centre Annual Charity Golf Classic

Underwriting Manager, Heather Straatman; Agent, Rick Bebingh; and Underwriters, Kevin Pearson and Andrea Goss enjoyed a day of golf together in support of the Westover Treatment Centre, Annual Charity Golf Classic. Lambton Mutual is an annual sponsor for this community event which generates funds to ensure the continued functioning of this vital facility in our community. This year […]

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Lambton Mutual Scholarship 2020

Lambton Mutual Scholarship 2020

The last of the five scholarship recipients, Kaleb Ferrier received his cheque for $1000 from President & CEO, Deb Van Eyk. Students were chosen as Lambton Mutual scholarship recipients for their outstanding community involvement, exceptional volunteerism, & academic excellence. […]

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Lambton Mutual 2020 Scholarship

Lambton Mutual 2020 Scholarship

At Lambton Mutual Insurance, we have always taken pride in supporting our community. Through our Scholarship Program, we are able to have an even greater focus on the youth and the future of our local community. Deb van Eyk presented the fourth Lambton Mutual 2020 Scholarship for $1000, to Gracie Goodhill. […]

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Lambton Mutual 2020 Scholarship

Lambton Mutual 2020 Scholarship

At Lambton Mutual, we have increased the number of our scholarships awarded each year to five; to be awarded to high school students who are sons/daughters of existing policyholders of Lambton Mutual. Here is the third of this year’s five recipients, Nicholas Gerrits receiving his cheque for $1000 from President & CEO, Deb Van Eyk. […]

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The Lambton Mutual Advantage

One of the items that makes Lambton Mutual different is our insurance-at-cost philosophy. What does that mean?Insurance-at-cost is part of The Mutual Advantage and it means we treat premiums as if they are still the property of the insured. That sounds great, but maybe you’re still wondering what that means for you. That’s okay! When we treat premiums in this manner, any excess capital we’ve collected can be returned to you, our policyholder, or invested into community programs. How does this work? It’s simple. The members that have been elected to our Board of Directors decide how to best use any excess funds. When we make a profit, they can choose to authorize a refund of premiums or to support a local initiative. They are able to make those decisions because Lambton Mutual isn’t accountable to shareholders looking to make money.

Here is a bit of that philosophy in practice:  In 2016, we were thrilled to give back $743,000 to our policyholders. In fact, Lambton Mutual has issued a refund of premiums four times since the year 2000, totaling over $2.8 million. That’s money that goes directly back into your pocket as well as into our local communities and economy. Nice, isn’t it?

Not just our sales people are located in your local communities – we are too!  We take pride in the contributions we’ve made to the communities of Southwestern Ontario over the past 143 years. These decisions are made based on supporting the values of our policyholders. Every year, we invest thousands of dollars in projects and organizations in Lambton County and surrounding areas – we’re sure that either you or someone you know has directly benefited from it!   A strong and vibrant local community helps support local jobs, the local economy and it is a core value for us!

We’ve been around since 1875 and during our long history, we’ve learned a thing or two about protecting properties.  In fact, we’ve weathered two world wars, the stock market crash of 1929, the Great Depression and two turns of the century.  Our customers know that they can trust us to be there in their time of need – dedicated people who will be there for you!

When you have a claim, we are there promptly providing local customer service and claims assistance – not a voice mail maze that you have to wade through, hoping to reach someone that knows how to help you.   We offer claims assistance 24 hours a day, 7 days a week.   Our dedicated after hours claims line is 1-877-488-6642.

The trust of our customers has been earned for well over a century.  Take a look at the testimonials on our website to see for yourself what other customers are saying about us.

As governments and big business continue to put the squeeze on the ‘little guy’, we want you to know that Lambton Mutual puts money back into your pocket;  we put money back into our local communities and our local economies.  That’s money that STAYS in the communities we serve.

At Lambton Mutual, we want you to know that we have some ‘skin in the game’.  We take great pride in putting peoples’ lives back together when disaster strikes.  Our people genuinely care about our customers and what’s happening in their lives.  That’s because we live, work and play in the same communities as you.  Our kids play on the same teams as yours!

We invest in the development of our future leaders!

Not only does Lambton Mutual support the pursuit of continuing education of our own team members, but it extends outward to our policyholder community.  We offer a generous scholarship program whereby Lambton Mutual funds (5) $1,000 post-secondary scholarships annually to graduating sons and daughters of our policyholders to help them offset costs associated with post-secondary education.   We continually put customers first in our priorities and in our decision making.

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